Terms and Conditions – Tabatwo

Effective: 03-July-2025
Last updated: 03-July-2025

These Terms and Conditions ("Terms") govern your use of the Tabatwo platform, operated by Tabatwo ApS (CVR 45372898), including its mobile application, website, and related services ("Service"). By using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. Introduction and Acceptance
Tabatwo is a social fitness platform that connects users and professional instructors to support healthy habits, community motivation, and personal wellbeing.
Users: Use Tabatwo for personal, non-commercial fitness.
Instructors: Use Tabatwo commercially to provide fitness services.

2. Permitted Use
Users: May only use Tabatwo for lawful, personal purposes. Commercial promotion or resale is prohibited.
Instructors: May use the platform for commercial fitness services. Off-platform solicitation is not permitted without express consent.
All users agree not to:

• Break the law
• Interfere with the Service
• Upload harmful content or impersonate others

3. Account Registration and Responsibility
To access the Service, you must register with accurate information and keep your login credentials secure. You are responsible for all activity under your account.
Instructors must provide accurate professional details and are responsible for all uploaded content and interactions.

4. Intellectual Property Rights
Tabatwo and its licensors own all platform content, software, and branding.

• Users: Receive a personal, non-commercial license.
• Instructors: Use of uploaded content is governed by separate instructor agreements between each instructor and Tabatwo. Instructors must not upload third-party material unless they hold appropriate rights.

You may not copy, reverse engineer, or misuse the platform.

5. Confidentiality
Both parties agree to protect each other’s confidential information. This includes business data, training material, user lists, and platform functionality. Exceptions apply if information becomes public, is required by law, or was independently developed.

6. Personal Data and GDPR
Tabatwo complies with the General Data Protection Regulation (GDPR).

• We collect and process personal data to deliver our services
• Users can access, correct, or request deletion of their data
• See our Privacy Policy: Link

Tabatwo may use anonymized, aggregate data to improve services, train AI models, and analyze platform use.

7. Payments, VAT, and Subscriptions 

For Users:

• Prices are in Danish Kroner (DKK) and include 25% VAT
• Subscriptions auto-renew unless cancelled
• Refunds are not issued for partial periods
   

For Instructors:

• Prices are exclusive of VAT (25%)
• Tabatwo charges a monthly fee and a transaction fee per session
• Late payments incur a DKK 500 fee and interest per the Danish Interest Act

All subscriptions are charged in advance. Upgrades/downgrades take effect from the next billing cycle unless otherwise agreed.

8. Support, Availability, and SLA
Tabatwo strives to provide 98% uptime per calendar month.

• Scheduled maintenance may cause downtime
• Support hours: Monday–Friday 09:00–17:00 CET
• Response time: Within 48 business hours

9. Platform Changes
We may modify or discontinue features, content, or pricing. Notification will be given for significant changes. We reserve the right to update or change these Terms and Conditions at any time. When we do, we will update the 'Last updated' date at the top of this document and provide reasonable notice via the app or email. Continued use of the Service after such updates constitutes acceptance of the revised Terms.

10. Code of Conduct
Tabatwo is built on respect, inclusion, and positive interaction. By using the platform, you agree to follow our Code of Conduct:

• Treat all users, instructors, and community members with respect and kindness
• Do not engage in hate speech, harassment, discrimination, or abusive behavior
• Do not share or promote offensive, explicit, or harmful content
• Use appropriate language and tone in all communications
• Report any violations or concerns through the appropriate channels

Violations may result in warnings, content removal, suspension, or permanent termination.

11. Termination and Suspension
You may terminate your subscription at any time by contacting hello@tabatwo.com. Your account and data will be deleted upon confirmation.
Tabatwo may suspend or terminate accounts:

• For breach of terms
• If payment is overdue by more than 14 days
• Upon user bankruptcy or insolvency

Termination does not release payment obligations for the current period.

12. Health and Fitness Disclaimer
Tabatwo is not a medical provider. All fitness and wellness content is intended for informational and motivational purposes only and does not constitute medical advice.
You should always consult with a qualified healthcare professional before beginning any new fitness program, especially if you are pregnant, nursing, have any health condition, or are recovering from injury.
Whether training alone, following on-demand content, joining online sessions with friends, or participating in live sessions with instructors, you assume full responsibility for your own health and safety. This applies equally when engaging in (this list is non-exhaustive):

• Self-directed workouts using app tools (e.g., timers, routines)
• Peer-to-peer sessions initiated with friends
• Group or private sessions led by instructors
• On-demand videos provided via the platform

Instructors must ensure their training content is safe, appropriate for their audience, and clearly communicate any risks or contraindications.

Use of the platform is entirely at your own risk.

13. Limitation of Liability
Tabatwo is not liable for:

• Data loss or errors
• Indirect or consequential damages
• Events beyond our control

Our liability is capped at the total subscription fees paid in the 12 months prior to any claim.

14. Indemnification
You agree to indemnify, defend, and hold harmless Tabatwo and its affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your breach of these Terms
• Your use of the Service in a way that violates applicable law or third-party rights
• Any activity under your account, including negligent or wrongful conduct
  
•  For instructors: This includes, but is not limited to, claims arising from:
• The content you upload or share via the platform
• Health or injury incidents during live or on-demand training sessions
• Failure to disclose contraindications, safety warnings, or disclaimers relevant to      your training approach

This indemnification obligation survives termination of your account and these Terms.

15. Third-Party Services
Tabatwo integrates third-party services such as Stripe and Firebase. Their respective terms and privacy policies apply.

16. Storage and Content Library
Details regarding instructor storage limits and content library rights will be governed by a separate agreement between each instructor and Tabatwo.

17. Governing Law and Jurisdiction
These Terms are governed by Danish law. Any disputes shall be resolved in the courts of Copenhagen, Denmark.

18. Contact
Email: hello@tabatwo.com
Company: Tabatwo ApS, CVR 45372898
Address: Kastanievej 2, 2791 Dragør